In the last two weeks, we've encountered a few issues related to our automated internal notification system at the Bear Creek treatment plant. This system alerts Hiland staff when needed so that certain plant maintenance is performed to insure optimal performance of the treatment plant. Due to failures in the automated internal notification system and subsequent decrease in production, some water users experienced temporary reduced pressure yesterday, May 3.
We have worked out these kinks and apologize for the inconvenience. Thank you for your patience as we continue working to improve the Bear Creek water system.
